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Privacy Policy

This Privacy Policy explains how leon-casino-new-zealand, operating exclusively through leon-nz.com, collects, uses, shares, and protects your personal data. It applies to all players and visitors who access leon-nz.com from New Zealand and globally. The policy is effective as of 6 November 2025 and ensures compliance with New Zealand privacy laws and relevant international standards.

Who We Are

OBSERVE: leon-casino-new-zealand is operated by Leon Curacao N.V., with supporting entities Covimal Limited (Cyprus) and Jade Reef Ventures Corp. (Belize). The company's primary legal and headquarters address is Schout Bij Nacht Doormanweg 40, Willemstad, Curaçao (registration number: 140186). Additional regional presence includes Cyprus (Covimal Limited, HE424890) and Belize (Jade Reef Ventures Corp.).

For all privacy and data protection queries related to leon-casino-new-zealand on leon-nz.com, please contact our DPO using the above details.

What Personal Data We Collect

OBSERVE: In line with NZ privacy law and international gambling standards, leon-casino-new-zealand collects the following data through leon-nz.com:

  • Personal Identification Data: Full name, date of birth, residential address, email address, phone number, and identity documents for KYC/AML verification.
  • Account and Transaction Data: Username, account numbers, betting history, payment details (credit/debit card information, e-wallet IDs), deposit and withdrawal records.
  • Technical Data: IP address, device and browser type, operating system, access times, log files, and unique device identifiers.
  • Behavioral Data: Game preferences, session duration, clickstreams, navigation paths, and interaction records.
  • Cookies and Tracking Technologies: Session cookies, persistent cookies, third-party analytics, and advertising trackers.

REFLECT: Data collection is essential to satisfy legal obligations, ensure secure operations, and enhance user experience in accordance with NZ laws.

Legal Basis for Processing

OBSERVE: leon-casino-new-zealand processes personal data on leon-nz.com in strict compliance with the Privacy Act 2020 (NZ), GDPR (where applicable), and gambling industry regulations.

  1. User Consent: When you register, use services, or accept cookies, you explicitly consent to data collection and processing for specified purposes.
  2. Contractual Necessity: Data processing is required to fulfill the contract between you and leon-casino-new-zealand (e.g., account management, processing transactions, delivering gaming services).
  3. Legal Obligations: Compliance with anti-money laundering (AML), know-your-customer (KYC), tax, and regulatory reporting requirements under NZ and international law.
  4. Legitimate Interests: Ensuring platform security, preventing fraud, safeguarding financial transactions, and conducting analytics to maintain and improve service quality.

REFLECT: Each processing activity is mapped to a lawful basis, with user interests and regulatory mandates balanced in all operations.

Purpose of Processing

OBSERVE: Data collected from leon-nz.com is used for defined, legally compliant purposes as detailed below.

  • Service Provision: Operating your account, facilitating bets, managing payments, and delivering customer support.
  • Compliance: Satisfying legal, regulatory, and licensing requirements (including AML and KYC).
  • Security and Fraud Prevention: Detecting and mitigating fraudulent activities, ensuring technical and financial security.
  • Analytics and Service Improvement: Analyzing usage patterns, personalizing content, and optimizing website and service performance.
  • Marketing Communications: Sending newsletters, promotional offers, or service updates (subject to your consent and opt-out rights).

REFLECT: All purposes are transparently communicated and limited to what is necessary for legal operation and user benefit.

Disclosure & Sharing

OBSERVE: leon-casino-new-zealand may share personal data collected via leon-nz.com in specific, controlled circumstances:

  • Payment Service Providers: For processing deposits, withdrawals, and anti-fraud checks.
  • Service Partners and Vendors: IT providers, hosting services, customer support software, and analytics platforms, subject to strict confidentiality agreements.
  • Regulatory and Licensing Authorities: To comply with NZ regulatory bodies and international gaming commissions (Curaçao, Kahnawake, Anjouan) as required.
  • Affiliates and Marketing Networks: With your explicit consent for targeted advertising and promotional activities.
  • Legal Disclosures: Where required by law, court order, or to protect leon-casino-new-zealand's rights and interests.

REFLECT: Data is never sold or disclosed for unrelated purposes. All third-party recipients are contractually bound to maintain data security and confidentiality.

International Transfers

OBSERVE: As a global operator, leon-casino-new-zealand may transfer personal data outside New Zealand, including to Curaçao, Cyprus, Belize, and other regions where service providers are located.

  • Protection Guarantees: All cross-border transfers are governed by legally valid safeguards, such as:
    • Standard Contractual Clauses (SCCs) approved by the European Commission
    • Binding Corporate Rules (BCRs) where applicable
    • Contractual obligations ensuring data protection equivalent to NZ and EU standards
  • Third-Party Compliance: Only trusted partners with proven security and legal compliance are engaged.

REFLECT: Users are notified of international transfers and their associated rights under NZ law and, where applicable, GDPR.

Data Retention

OBSERVE: leon-casino-new-zealand retains personal data collected via leon-nz.com only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.

  • Account Data: Retained for the duration of your active account and for up to 5 years following account closure, as mandated by AML/KYC regulations.
  • Transaction and Payment Records: Kept for up to 7 years for financial reporting and regulatory compliance.
  • Marketing and Analytics Data: Retained only as long as necessary for analysis or until consent is withdrawn.
  • Deletion Criteria: Data is deleted or irreversibly anonymized upon user request (where permissible), expiration of statutory retention periods, or when processing is no longer necessary.

REFLECT: Data destruction is performed securely and in compliance with NZ law and international best practices.

Your Rights

OBSERVE: As a user of leon-nz.com, you are entitled to robust data protection rights under the NZ Privacy Act 2020, GDPR (where applicable), and international standards. These rights are fully supported by leon-casino-new-zealand.

  1. Right of Access: Request confirmation and a copy of your personal data held by leon-casino-new-zealand.
  2. Right to Rectification: Request correction of inaccurate or incomplete data.
  3. Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data where no overriding legal obligations exist.
  4. Right to Restrict Processing: Request limitation of data processing in certain circumstances (e.g., contesting accuracy).
  5. Right to Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another provider.
  6. Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
  7. Right to Withdraw Consent: Withdraw previously granted consent at any time, including for marketing communications.
  • How to Exercise Your Rights: Submit your request via email (info@leon-nz.com), support (help@leon-nz.com), or the live chat contact form. Please specify your identity and request details.
  • Response Time: All requests are handled within 30 days, free of charge, except where excessive or unfounded.
  • Regional Compliance: All rights are aligned with NZ Privacy Act 2020. While Mexican data law is not directly applicable to NZ-based users, leon-casino-new-zealand supports GDPR-aligned rights for international users as relevant.

REFLECT: leon-casino-new-zealand is committed to transparency, accountability, and full facilitation of your privacy rights.

Cookies & Tracking Technologies

OBSERVE: leon-nz.com uses cookies and similar technologies to optimize user experience and ensure secure, efficient operation.

  • Session Cookies: Temporary files ensuring smooth navigation and secure authentication during your session.
  • Persistent Cookies: Remain on your device to remember preferences, login details, and personalize content.
  • Third-Party Cookies: Used for analytics (e.g., Google Analytics), advertising networks, and affiliate tracking, subject to your consent.
  • Cookie Management: You may manage or disable cookies via your browser settings or through the leon-nz.com internal consent management panel.
  • Opt-out: Disabling cookies may affect the functionality and user experience of leon-nz.com.

REFLECT: For more details, review our Cookie Notice or contact info@leon-nz.com.

Data Security

OBSERVE: leon-casino-new-zealand implements comprehensive technical and organizational measures to protect personal data processed via leon-nz.com.

  • Encryption: All data in transit is protected using TLS 1.2 or higher; sensitive data at rest is encrypted using industry-standard algorithms.
  • Access Controls: Multi-factor authentication and strict access management for all staff and system administrators.
  • Security Audits: Regular internal and external audits, vulnerability assessments, and penetration testing.
  • Staff Training: Ongoing security and privacy awareness training for all personnel.
  • Incident Response: Documented procedures for prompt response to security incidents, including user notification protocols.
  • Compliance: Where applicable, leon-casino-new-zealand adheres to ISO 27001 and SOC 2 standards.

REFLECT: Security is a core operational priority, with continuous improvement to prevent unauthorized access, disclosure, or misuse.

Complaints & Contacts

OBSERVE: leon-casino-new-zealand is committed to resolving privacy concerns promptly and transparently.

  1. Step 1 - Internal Complaint: Contact our DPO at info@leon-nz.com, support at help@leon-nz.com, or via live chat at https://leon-nz.com/livechat. Provide your name, contact details, and a detailed description of your concern.
  2. Step 2 - Response Time: We will acknowledge receipt within 5 business days and aim to resolve all issues within 30 days.
  3. Step 3 - Escalation: If unsatisfied, you may escalate your complaint to the New Zealand Office of the Privacy Commissioner:
  4. International Users: If you are located in the EU or other applicable jurisdictions, you may contact your local data protection authority.

REFLECT: leon-casino-new-zealand values your privacy and will act promptly to resolve all concerns in line with regulatory expectations.

Updates

OBSERVE: leon-casino-new-zealand may update this Privacy Policy to reflect legal, operational, or technological changes.

  • Notification Procedures: Users will be notified of material policy changes by:
    • Email to the registered address
    • Website banners on leon-nz.com
    • Account dashboard alerts
  • Advance Notice: Where significant changes occur, at least 30 days' advance notice will be provided.
  • User Options: You may object to changes or close your account if you do not accept updated terms.
  • Version Control: Last updated: 6 November 2025. All material changes and effective dates will be recorded in the changelog.

REFLECT: Continued use of leon-nz.com after updates constitutes acceptance of the revised policy.