Contact Us
OBSERVE: This section provides comprehensive contact information and support procedures for leon-casino-new-zealand, operated exclusively via leon-nz.com. All contact mechanisms and disclosures are designed to align with New Zealand regulatory requirements, international gaming standards, and leon-casino-new-zealand's cross-jurisdictional obligations.
EXPAND: In accordance with the Gambling Act 2003 (NZ) and applicable remote gambling regulations, users must have access to clear, effective, and timely contact channels. This ensures all players, stakeholders, and regulatory bodies can communicate concerns, resolve disputes, and access essential support. Implicit compliance obligations include transparent identification of operational entities, licensing authorities, and user protection mechanisms.
REFLECT: The following content integrates all provided operational, legal, and jurisdictional information for leon-casino-new-zealand. It ensures that every contact pathway is both accessible and lawfully compliant, and that users are informed of their rights, support options, and the required escalation procedures.
Official Contact Channels for leon-casino-new-zealand (System 1: Factual Integration)
- Email Support:
- General Inquiries: info@leon-nz.com
- Customer Support: help@leon-nz.com
- Live Chat: Available 24/7 via https://leon-nz.com/livechat
- Websites:
- Registered Address and Legal Entity:
- Leon Curacao N.V., Schout Bij Nacht Doormanweg 40, Willemstad, Curaçao (Company Registration No. 140186)
- Regional Entities: Jade Reef Ventures Corp. (Belize), Covimal Limited (Cyprus, Registration No. HE424890)
- Licensing & Regulatory Information:
- Antillephone N.V., Curaçao (License No. 8048/JAZ/2016-028, valid until 2025)
- Kahnawake Gaming Commission, Canada (License No. 00881, valid until 2025)
- Government and Gaming Board of Anjouan (License No. ALSI-202510001-FI1, valid until 2025)
Contact Form (System 1: Standardized User Interface)
If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.
We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.
User Rights, Response Times & Dispute Escalation (System 2: Legal Obligations & Protections)
- Right to Timely Support:
leon-casino-new-zealand, via leon-nz.com, ensures that all user inquiries receive a response within one business day. For urgent matters, live chat support is available 24/7. This policy is in line with best practices and New Zealand consumer protection expectations for remote gambling operators. - Escalation Procedures:
If you are not satisfied with the initial response, you may request your issue be escalated to a senior manager. Should you remain dissatisfied, you have the right to submit a formal complaint to the relevant licensing authority (see above) or to New Zealand's Department of Internal Affairs for regulatory concerns about remote gambling operations. - Legal Protections:
All communications with leon-casino-new-zealand are handled in accordance with the Gambling Act 2003 (NZ), the New Zealand Privacy Act 2020, and relevant international data protection standards. Your personal data will only be used for the purposes of handling your inquiry and resolving disputes, in line with leon-nz.com's privacy policy.
Important Legal Disclaimers & Notices (System 2: Protective Clauses)
- Brand Limitation: All references to leon-casino-new-zealand in this contact section are valid solely in the context of leon-nz.com. Any inquiries relating to other domains or entities will be redirected or may not be processed.
- Jurisdictional Notice: leon-casino-new-zealand operates under multiple international gaming licenses but offers services exclusively to New Zealand residents under the regulatory oversight required by NZ law. Services may not be available in other jurisdictions due to local restrictions.
- Privacy & Data Protection: All information provided through contact channels is processed in compliance with the New Zealand Privacy Act 2020. For further details, please refer to the leon-nz.com privacy policy.
- Regulatory Reporting: Users may contact the Department of Internal Affairs (NZ) for consumer protection concerns regarding online gambling operations by offshore providers.
Regional Compliance Note: All contact procedures, legal disclaimers, and user protections are adapted for full compliance with New Zealand law, including the Gambling Act 2003 and Privacy Act 2020. All operational and licensing data is current as of 2025. Please ensure all communications reference leon-nz.com to facilitate regulatory compliance and timely responses.